The warranty period for all MAXIM'S espresso machines purchased from
maximsesresso.com is 2 years from the date of receipt. This warranty ensures your peace of mind and covers any manufacturing defects or malfunctions that may occur during normal use within the specified period.
During the two - year warranty period, MAXIM'S will, at its sole discretion, provide free replacement of defective parts or repair services for your espresso machine. Our professional technicians will strive to restore your product to its optimal performance as quickly as possible.
This warranty does not cover the following situations:
- Products used in non - compliant environments, including but not limited to commercial use. Our espresso machines are designed for household use only, and any commercial use will void the warranty.
- Products purchased from third - party sellers, unauthorized resellers, or channels other than maximsesresso.com.
- Items provided as gifts, promotional items, or free samples.
- Damage caused by improper installation, operation, maintenance, or modification of the product by the customer.
- Normal wear and tear, cosmetic damage that does not affect the functionality of the product, or damage resulting from accidents, misuse, abuse, or natural disasters.
If you encounter any issues with your MAXIM'S espresso machine during the warranty period, please contact our customer service team at hi@maximsesresso.com. When reaching out, kindly provide your order number, a detailed description of the problem, and photos or videos if possible. Our customer service representatives will guide you through the warranty claim process promptly.
Please note that MAXIM'S reserves the right to inspect the returned product to verify the warranty claim. The decision of MAXIM'S regarding warranty coverage is final.
Thank you for choosing MAXIM'S espresso machines. We are committed to providing you with high - quality products and excellent after - sales service.
